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OHQ's documents suffice evidence of a fee that is payable unless they are revealed to be wrong. Consumer will certainly use its reasonable endeavours to alert OHQ of any type of invoice disagreement within fourteen (14) days of receipt of an invoice, adhering to the procedure detailed in Section 15. If Consumer conflicts a billing, the billing needs to continue to be paid in a timely manner however OHQ will attribute or reimburse Consumer if it is later sensibly established by OHQ or pursuant to the disagreement resolution process laid out in Area 15 that the invoice was wrong and the Client is qualified to a debt or reimbursement.
Such alterations might include, without limitation, changes to the quantities of the Subscription Costs or Usage Costs for OHQ Paid Solutions, adjustments to the use allowances consisted of in the Pricing Plans, and discontinuation of Rates Plans. (a) Each such revision will certainly take result after sensible breakthrough created notification is offered to Consumer (for instance, by being published to the OHQ Website), other than that any type of such modification that affects a Selected Paid Solution will use to Consumer beginning at the commencement of a Paid Service Term starting no less than thirty (30) days from the day which OHQ supplies notification of such alteration to Client based on Area 16.8.
If Consumer does not terminate its use any type of afflicted Selected Paid Service before the effective day of such revision, Client will certainly be regarded to have actually consented to such alteration with respect to such Selected Paid Solution. (b) If a Rates Strategy selected by Consumer is terminated, OHQ will provide Customer with reasonable advance notification of no less than thirty (30) days and Customer will be given the alternative of selecting a brand-new Rates Strategy from then-current rates strategies supplied by OHQ.
For avoidance of doubt, this paragraph does not relate to adjustments to the Cost Checklist, which are addressed in Area 7 (receptionist answering calls).1. Consumer represents that all information given by Customer and its callers to OHQ (including, without limitation, all contact info and details regarding Consumer's Charge card) is accurate, up-to-date and total at the time it is provided to OHQ
Consumer has to at all times adhere to all legislations, guidelines, criteria and codes relevant in connection with its use of OHQ Offerings and the Consumer's supply of its product or services to its callers. Consumer will not utilize any type of OHQ Offerings to take part in, or to motivate or aid others to engage in, any unlawful or illegal tasks.
If a brand-new Paid Service Term begins earlier than 3 (3) days after such e-mail is sent out, Consumer will incur the appropriate Registration Fee for the brand-new Paid Solution Term (the ""). The effective day of such termination will certainly be either (i) the Asked For Termination Date, or ought to Client not mention a Requested Discontinuation Day, (ii) the last day of the Final Paid Solution Term.
Where Consumer terminates pursuant to this Area 10.1(b): (i). The Subscription Fees that have been pre-paid will be kept and the OHQ Offerings readily available to Consumer till the last day of the Last Paid Service Term (based on reinstatement charges under provision 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit will be kept by OHQ for future use by Consumer if Customer makes a decision to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).
(b) Adhering to discontinuation of any OHQ Service, OHQ will certainly not be liable in any type of way for responding to calls, taking or delivering messages, or doing any various other activities in link with such OHQ Solution. (c) Upon termination of all OHQ Solutions, OHQ may end Client's Account and Customer's access to the Account.
(e) Complying with discontinuation of any kind of OHQ Services, OHQ will have no responsibility to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to renew or otherwise recommence an ended OHQ Solutions, OHQ may require that Consumer pay a reinstatement cost of $30 (to cover OHQ's sensible prices in processing the reinstatement) Information accumulated by OHQ from Customer and its callers may be utilized, disclosed and shared by OHQ in conformity with OHQ's privacy plan as offered on the OHQ Internet Site ("") and as might be amended every now and then.
The Controller hereby appoints the Processor with regard to handling tasks undertaken during the stipulation of assistant services. OHQ and Customer recognize and concur that the Cpu undergoes the following responsibilities: The Processor shall adhere to the appropriate Data Protection Laws and should: (a) just act on the created instructions of the Controller and make certain those acting under their authority do the exact same; (b) ensure that people processing the information go through a task of confidence; (c) utilize its finest efforts to protect and safeguard all individual information from unsanctioned or unlawful processing, consisting of (yet not limited to) accidental loss, devastation or damage; (d) guarantee that all processing satisfies the demands of the GDPR and relevant Information Protection Regulation; (e) make sure that where a Sub-Processor is made use of, they: only involve a Sub-Processor with the previous consent of the Controller; educate the Controller of any desired modifications concerning Sub-Processors; they execute a composed agreement containing the exact same data protection commitments as laid out in these Terms; recognize that any type of failing on the component of the Sub-processor to follow the Data Defense Rule, the Processor remains totally reliant the Controller for the performance of the Sub-Processor's commitments; and assist the Controller in providing subject gain access to and enabling data based on exercise their rights under the Information Security Laws.
The Controller shall lug out appropriate and ideal onboarding and due diligence checks for all Processors, with a full evaluation of the mandatory Data Defense Regulation needs. The Controller will verify that the Cpu has appropriate and documented procedures for data breaches, data retention and information transfers in position. The Controller shall acquire proof from the Cpu regarding the: (a) verification and integrity of the staff members utilized by the Cpu; (b) any type of certificates, accreditations and plans as described in the onboarding process; (c) technical and operational procedures utilized in safeguarding the Personal Information; and (d) treatments in place for allowing data subjects to exercise their civil liberties, consisting of (however not restricted to), subject gain access to requests, erasure & correction treatments and constraint of processing measures.
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