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OHQ's records are adequate proof of a charge that is payable unless they are shown to be wrong. Consumer will certainly utilize its practical efforts to notify OHQ of any type of invoice dispute within fourteen (14) days of receipt of an invoice, adhering to the process detailed in Section 15. If Customer disputes a billing, the billing needs to continue to be paid on schedule nonetheless OHQ will attribute or reimburse Client if it is later on sensibly established by OHQ or pursuant to the dispute resolution procedure outlined in Area 15 that the billing was inaccurate and the Client is entitled to a credit or refund.

Such revisions may include, without constraint, adjustments for the Membership Charges or Use Charges for OHQ Paid Solutions, adjustments to the usage allocations included in the Rates Strategies, and discontinuation of Pricing Plans. (a) Each such alteration will take result after practical breakthrough written notice is given to Customer (for example, by being published to the OHQ Site), other than that any such revision that affects a Selected Paid Solution will put on Consumer starting at the commencement of a Paid Service Term starting no less than thirty (30) days from the day which OHQ provides notification of such alteration to Consumer based on Section 16.8.

If Customer does not end its use of any affected Selected Paid Service before the reliable date of such revision, Customer will certainly be considered to have actually accepted such alteration relative to such Selected Paid Solution. (b) If a Rates Strategy chosen by Customer is terminated, OHQ will certainly supply Consumer with reasonable advancement notification of no much less than thirty (30) days and Consumer will certainly be provided the option of selecting a new Pricing Strategy from then-current rates strategies provided by OHQ.

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For avoidance of question, this paragraph does not relate to modifications to the Cost Checklist, which are resolved in Section 7 (virtual live answering service).1. Customer stands for that all information supplied by Customer and its callers to OHQ (consisting of, without limitation, all call information and details pertaining to Client's Charge card) is accurate, up-to-date and complete at the time it is given to OHQ

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Customer needs to in any way times adhere to all laws, guidelines, requirements and codes applicable in link with its use OHQ Offerings and the Consumer's supply of its product and solutions to its callers. Consumer will not utilize any type of OHQ Offerings to take part in, or to encourage or help others to participate in, any kind of unlawful or deceptive activities.

If a new Paid Service Term begins earlier than 3 (3) days after such e-mail is sent out, Consumer will sustain the suitable Registration Charge for the new Paid Solution Term (the ""). The effective date of such discontinuation will be either (i) the Asked For Discontinuation Date, or should Customer not state a Requested Discontinuation Day, (ii) the last day of the Last Paid Solution Term.

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Where Customer ends pursuant to this Section 10.1(b): (i). The Membership Charges that have been pre-paid will be maintained and the OHQ Offerings offered to Client until the last day of the Last Paid Service Term (subject to reinstatement charges under clause 10.3(e)) and the extra balance of the Prepaid Usage Credit rating will be preserved by OHQ for future use by Customer if Customer chooses to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any kind of OHQ Solution, OHQ will certainly not be accountable whatsoever for addressing phone calls, taking or delivering messages, or doing any kind of other tasks in link with such OHQ Solution. (c) Upon termination of all OHQ Solutions, OHQ may terminate Customer's Account and Customer's accessibility to the Account.

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(e) Adhering to discontinuation of any kind of OHQ Providers, OHQ will certainly have no obligation to reinstate or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to restore or otherwise recommence an ended OHQ Solutions, OHQ may need that Client pay a reinstatement cost of $30 (to cover OHQ's sensible costs in processing the reinstatement) Info accumulated by OHQ from Client and its callers may be made use of, revealed and shared by OHQ according to OHQ's privacy policy as readily available on the OHQ Web Site ("") and as may be changed from time to time.

The Controller thus appoints the Cpu with regard to processing activities embarked on in the program of the stipulation of assistant services. OHQ and Client recognize and concur that the Cpu goes through the adhering to obligations: The Processor will adhere to the relevant Data Protection Regulations and need to: (a) only act upon the composed guidelines of the Controller and make sure those acting under their authority do the exact same; (b) ensure that individuals processing the information are subject to a task of self-confidence; (c) use its best endeavours to safeguard and secure all personal data from unauthorised or unlawful processing, including (however not limited to) unintentional loss, devastation or damages; (d) make sure that all handling meets the needs of the GDPR and relevant Information Security Legislation; (e) ensure that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the previous consent of the Controller; notify the Controller of any kind of designated modifications worrying Sub-Processors; they implement a created contract containing the very same information protection responsibilities as established out in these Terms; understand that any kind of failure for the Sub-processor to abide by the Data Security Laws, the Processor remains totally reliant the Controller for the performance of the Sub-Processor's obligations; and help the Controller in providing subject accessibility and enabling data topics to exercise their legal rights under the Information Security Rules.

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The Controller will accomplish ample and appropriate onboarding and due diligence look for all Processors, with a complete assessment of the required Information Defense Legislation needs. The Controller will verify that the Cpu has ample and documented processes for data breaches, data retention and information transfers in position. The Controller will acquire evidence from the Processor regarding the: (a) verification and reliability of the workers used by the Cpu; (b) any type of certificates, accreditations and plans as described in the onboarding procedure; (c) technological and operational actions used in safeguarding the Personal Data; and (d) treatments in position for permitting data based on exercise their rights, including (yet not limited to), subject gain access to demands, erasure & rectification procedures and restriction of handling actions.